At Yoomast, we strive to deliver fresh and high-quality products to your doorstep. If you are not satisfied with your purchase, we offer a straightforward return and exchange policy to ensure your satisfaction.

Eligibility for Returns and Exchanges

  • Perishable Items: Returns or exchanges must be requested within 24 hours of delivery.
  • Non-perishable Items: Must be unopened and in their original packaging.
  • Damaged or Incorrect Items: If you receive an item that is damaged or incorrect, please contact us immediately.

How to Request a Return or Exchange

  1. Contact Us: Reach out to us within 24 hours of receiving your order. You can contact us at info@yoomast.com or call +91 73020 88990.
  2. Provide Details: Please include your order number, the item(s) you wish to return or exchange, and the reason for the return.
  3. Arrange Pickup: We will coordinate with you to arrange a convenient time for our delivery team to pick up the items.

Refund Process

  • Refunds: Once your return is received and inspected, we will process your refund to the original payment method. Please allow 1-3 business days for the refund to appear in your account.
  • Exchanges: If you choose to exchange an item, the replacement will be delivered at your earliest convenience.

Non-returnable Items

Due to health and safety regulations, the following items cannot be returned or exchanged:

  • Opened or used products
  • Products without original packaging
  • Items marked as final sale or non-returnable